Debt relief options: match the route to your situation

Start with the cheapest help: your creditor, then a nonprofit credit counselor. The ads on this page, for a consolidation loan and for settlement, are paid placements for two of the paths compared below.

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By Checkngocash Editorial Team Updated 7 sources How we make money
A tidy stack of sealed envelopes held together with a clip

Debt relief options: today's picks

Ads. These companies pay us, which can affect which offers appear and their order. This is not every option on the market. How we choose

1Best for settling larger unsecured balances

National Debt Relief
Partner offer

National Debt Relief

Negotiates with creditors on unsecured debt. By FTC rule a settlement company cannot charge a fee before it settles a debt.

  • The listing plainly says debt settlement, so you know the program type
  • The consultation is free
  • If creditors agree, a settlement can lower what you owe
Program type
Debt settlement
Consultation
Free, no obligation
Debt types
Credit cards and other unsecured debt
Timeline
24 to 48 months is common, varies

Ad Partner offer. The advertiser sets its own terms, prices and who qualifies.

Who it suits, and who should skip it

A fit if

  • You are well behind on unsecured debts and a repayment plan will not work
  • You can make the monthly deposits for the entire quoted timeline

Skip it if

  • You can still pay your minimums
  • Your largest debts are secured by a home or car

2Best for unsecured debt you can no longer keep up with

JG Wentworth Debt Relief
Partner offer

JG Wentworth Debt Relief

A debt settlement program for unsecured debt. Settlement can hurt your credit, and forgiven debt may be taxable.

  • A successful settlement can reduce what you owe
  • It may be an option when a repayment plan is out of reach
  • A single monthly deposit can be simpler than juggling many bills

Ad Partner offer. The advertiser sets its own terms, prices and who qualifies.

Who it suits, and who should skip it

A fit if

  • You are far behind on unsecured debt and a repayment plan will not work
  • You can keep depositing for the whole program

Skip it if

  • You can still cover your minimum payments
  • Your biggest debts are secured, such as a mortgage or car loan

Start with the cheapest help: your creditor, then a nonprofit credit counselor. The ads on this page, for a consolidation loan and for settlement, are paid placements for two of the paths compared below.

By Checkngocash Editorial Team Updated 7 sources How we make money

The short version

  • Behind on payments, or about to be? Phone the creditor and book time with a nonprofit credit counselor before you pay a company for anything.
  • A consolidation loan helps only when its total cost is lower than your current path and you stop adding balances.
  • Settlement can shrink a balance, but it can also bring credit damage, lawsuits and a tax bill on the amount forgiven.

Five routes, side by side

What each route does and risks
RouteHow it worksEffect on what you oweBiggest risk
Ask the creditorYou request a smaller payment, waived fees or a lower rate.Usually unchangedThe answer may be no
Credit counselingA counselor reviews your budget and may set up a debt management plan with one payment to an agency.Usually unchanged, with a smaller paymentAgency fees, and a plan that can run 48 months or more
Consolidation loanA new loan pays off older debts.Unchanged, now owed to one lenderA longer term can raise the total cost
Debt settlementYou save in an account while a company asks creditors to take less.Possibly lower, if creditors agreeCredit damage, lawsuits, fees and tax
BankruptcyA court process that can erase debts or set up a repayment plan.Many debts erased or repaid under a planCan stay on your report for 10 years

Where to begin, by situation

  1. You are current on every bill

    Draw up a budget, then see whether a lower rate would help. Price a balance transfer against a consolidation loan on total cost.

  2. You have missed a payment or expect to

    Contact the card company at once, because many will work with you during a financial emergency. After that, ask a nonprofit counselor about a budget and a debt management plan.

  3. You see no way to repay

    Meet a counselor and a bankruptcy attorney before you sign with a settlement company. Some attorneys give a free first consultation.

What each route can do to your credit

  • Consolidation loan. A full application usually brings a hard inquiry. After that, on-time payments are what count.
  • Settlement. Accounts left unpaid appear as negative items, which can make other credit harder to get. Late payments can remain on your report for 7 years.
  • Bankruptcy. The FTC treats it as generally a last option, since it can stay on your credit report for 10 years.

Newer negative items weigh more on a score than older ones. How credit scores work explains the mechanics.

Four signs to hang up or close the page

  • A fee is demanded before any of your debts has been settled
  • The company says your debt will disappear, or promises a fixed percentage off every account
  • You are told to stop speaking with your creditors
  • You are told to stop making even the minimum payments
Debt payoff calculatorEstimate how long your balances take to clear before you choose a route. Check your timeline

Questions people ask

Which option comes first?
For most people who are falling behind, a call to the creditor and a talk with a nonprofit counselor. Both cost little, and neither blocks you from another route later.
Will getting debt relief lower my credit score?
That depends on the route. A plan that relies on missed payments can do real damage, and late payments can stay on your report for years after the debt is resolved.
Do I pay tax on forgiven debt?
Generally yes. The IRS treats canceled debt as income, and the creditor may send a Form 1099-C. Bankruptcy and insolvency can qualify for exclusions, so check with a tax professional.
Is it possible to do this without paying anyone?
Yes. You can negotiate with a creditor or collector yourself, and a counselor can help you plan what to ask for.

Sources

  1. The difference between credit counseling, debt settlement, debt consolidation and credit repair (CFPB)
  2. How to get out of debt (FTC)
  3. What is a debt relief program and how do I know if I should use one? (CFPB)
  4. Advertisements for companies that consolidate credit card debt: are these legitimate? (CFPB)
  5. What should I do if I cannot pay my credit card bills? (CFPB)
  6. How to rebuild your credit (CFPB)
  7. Topic no. 431, canceled debt: is it taxable or not? (IRS)